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Previously we spoke about how little words of encouragement, acts of kindness, not only make you a better person but takes your practice to an elite level which in this corporate world is hard to find. Arrange Dental Camps: When you arrange dental camps for patients for dental awareness, here are a few things that happen: You come out as a doctor who is dedicated to the welfare of society. You get more patients in one place. You get to people, who had no idea how much dental care they needed because “they had no pain. This is one of the best ways to give back to society what you earned from it.                                        Who is the “hand of the king”?                Have you been to domin...

The horror in your patient’s eyes says it all. You accidentally uttered words you should never say in front of unsuspecting patients. The second you said what you were thinking out loud you knew you’d messed up. Not only did you see the surprise in the patient’s eyes, but in other team members’ eyes as well. This has happened to the best of dental professionals . Hopefully, everyone learns a lesson from the slip-ups and won’t do it again.                     “What should the dental team never say or do in front of patients?” Let’s start with the №1 answer sent from dental professionals in all office positions — OOPS! Oh, no! Oh s**t! Oh my…I’ve never seen that before. Stop saying words like this, it makes your patients distrust you. STOP BITCHING AROUND:   “ The dental work your previous dentist has done in your mouth is terrible.” Why would you say that ...

Liability is giving people the tools to help them develop as professionals so that they can do their jobs. It’s up to you as the boss to make this happen. Hearing the word “accountability or liability” makes employees nervous. They believe it involves assigning blame or providing excuses. But it doesn’t and it can’t. Playing the blame game doesn’t help anyone. True Liability is giving people the tools to help them develop as professionals so that they can do their jobs. Unfortunately, most leaders don’t understand how to instill a sense of liability in their teams. But if you want to have a great team, one that runs like a well-oiled machine, liability is key. And it begins with you. Three ways to increase team liability Developing accountability within your team will never happen on its own. You must take the steps to build it in your staff. Follow these strategies for increased team accountability:   Consistently check the deadlines- Whenever you assign a tas...