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Little Acts of Kindness (Part ll)

Previously we spoke about how little words of encouragement, acts of kindness, not only make you a better person but takes your practice to an elite level which in this corporate world is hard to find. Arrange Dental Camps: When you arrange dental camps for patients for dental awareness, here are a few things that happen: You come out as a doctor who is dedicated to the welfare of society. You get more patients in one place. You get to people, who had no idea how much dental care they needed because “they had no pain. This is one of the best ways to give back to society what you earned from it. Who is the “hand of the king”? Have you been to dominoes? Of course, you have! They display employee of the month, imagine the pic of the best employee displayed for the whole month, not only is it motivating for the staff but is a big boost for the winner to perform. Success is addictive and so is fame.

Little acts of kindness !! (Part I)

The horror in your patient’s eyes says it all. You accidentally uttered words you should never say in front of unsuspecting patients. The second you said what you were thinking out loud you knew you’d messed up. Not only did you see the surprise in the patient’s eyes, but in other team members’ eyes as well. This has happened to the best of dental professionals . Hopefully, everyone learns a lesson from the slip-ups and won’t do it again. “What should the dental team never say or do in front of patients?” Let’s start with the №1 answer sent from dental professionals in all office positions — OOPS! Oh, no! Oh s**t! Oh my…I’ve never seen that before. Stop saying words like this, it makes your patients distrust you. STOP BITCHING AROUND: “ The dental work your previous dentist has done in your mouth is terrible.” Why would you say that to a patient? It’s a strict NO-NO. Whenever you say things like this about a dental surgeon, it le

3 ways to hold your Dental team Liable

Liability is giving people the tools to help them develop as professionals so that they can do their jobs. It’s up to you as the boss to make this happen. Hearing the word “accountability or liability” makes employees nervous. They believe it involves assigning blame or providing excuses. But it doesn’t and it can’t. Playing the blame game doesn’t help anyone. True Liability is giving people the tools to help them develop as professionals so that they can do their jobs. Unfortunately, most leaders don’t understand how to instill a sense of liability in their teams. But if you want to have a great team, one that runs like a well-oiled machine, liability is key. And it begins with you. Three ways to increase team liability Developing accountability within your team will never happen on its own. You must take the steps to build it in your staff. Follow these strategies for increased team accountability: Consistently check the deadlines- Whenever you assign a task, y

Break The Stereotypes About You That Aren’t True

It is important that your patient visits you for each and every visit that you appoint them for or twice a year for regular checkups and cleanings, but many of your patients fail to visit or avoid going due to misconceptions and stereotypes about you. These stereotypes can keep your patients from getting the care you can provide and save them from long visits ad a hole in their pocket .We live in a society where Dentist’s are still not given a position equivalent to Doctors, rather they are accused of overcharging, have prolonged visits and what not. Tackling some of these misconceptions can make your patients feel more confident about visiting you and help to ensure your patient's mouth stays healthy. 1) You Don’t Care About Causing Pain One of the biggest misconceptions about dentists and dentistry is that dentists enjoy causing pain. This is simply not true. Dentists go into the profession because they want to help patients improve their oral health and overall well